Emergency Aid for Hansgrohe Products
Immediate aid for Hansgrohe Products: With this app, you can quickly and easily send an image or video - with an optional description of the situation - to send customer service quickly and easily.
Customer service answers within the service times by phone or email and supports you in the solution.
If you want to inform yourself about spare parts about the respective product, use the link to the spare parts catalog.
As an installer, you also have the option of connecting directly to the Hansgrohe (master service) Technical Service Center. The prerequisite for this is that you entered your Hansgrohe customer number when you put on your customer profile in the app.
You can get more information about the app and how you receive the Hansgrohe customer number at: [email protected]